DirecTV Sales Guide Quiz 1
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The answers to all of the following questions can be found in the DIRECTV SALES GUIDE. Be sure to enter your first and last name when taking the quiz so you receive credit. Good Luck!
- 1.What does MDU stand for in our business?
- A.
Multiple Dynamic URLs
- B.
Multi-Dwelling Unit
- C.
Mobile Development Units
- D.
Main Display Unit
- 2.True or False?New DTH customers signing a 12 month agreement are eligible for the DIRECTV National offer.
- A.
True
- B.
False
- 3.True or False?The best way to start a sales call is to ask the customer which DIRECTV package they are interested in.
- A.
True
- B.
False
- 4.
- A.
HBO
- B.
Cinemax
- C.
Showtime
- D.
Starz
- 5.What is the fastest way for a new DTH customer to redeem their programming rebate?
- A.
Call DIRECTV immediately after hanging up with us
- B.
Call Multiband after their service is installed and we will process the rebate
- C.
Process the rebate online at DIRECTV.com after they are installed
- D.
Send in the buckslip that is sent with the customer's first statement
- 6.The HD Extra Pack is 6 additional HD channels that cannot be found in any DIRECTV package. How much does this package cost to add?
- A.
$4.99/mo
- B.
$5.99/mo
- C.
$6.00/mo
- D.
There is no cost, the customer simply has to request it
- 7.True or False?If HD locals are offered in the customer's city, they cost an additional $2.99/mo.
- A.
True
- B.
False
- 8.How many channels in the HBO package are in HD?
- A.
2
- B.
3
- C.
5
- D.
7
- 9.What is the cost of DIRECTV ON DEMAND service?
- A.
The service is free but some content may have a charge
- B.
$5.99
- C.
$9.99
- D.
$99.99 for a 12 month subscription
- 10.True or False?High Speed internet is required for DIRECTV ON DEMAND service.
- A.
True
- B.
False
- 11.DIRECTV offers a multiple file sharing services. One of them is called MEDIASHARE. (Select all of the answers below that are true statements about MEDIASHARE)
- A.
MEDIASHARE allows the customer to watch their DIRECTV recordings on their home computer
- B.
MEDIASHARE allows the customer to listen to music from their computer on their television
- C.
MEDIASHARE allows the customer to look at pictures from their computer on their television
- D.
MEDIASHARE is free
- 12.True or False?NFL Sunday Ticket is a DIRECTV exclusive. No other satellite or cable companies offer a service like it.
- A.
True
- B.
False
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