Ch 8 Intro To Business
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Human Resource, Culture, and Diversity
- 1.Human resources are the people who work for a business.
- A.
True
- B.
False
- 2.Computers and technology are drastically changing white collar jobs, but they have not yet impacted blue collar jobs to any great degree.
- A.
True
- B.
False
- 3.Most jobs today require at least a high school education.
- A.
True
- B.
False
- 4.A full time employee regularly works a schedule of a t least 30 hours or more per week.
- A.
True
- B.
False
- 5.Employers are required by law to provide some benefits to employees.
- A.
True
- B.
False
- 6.The Civil Rights Act of 1964 prohibits job discrimination based on disabilities.
- A.
True
- B.
False
- 7.Managers and employees do not always have the same immediate goals.
- A.
True
- B.
False
- 8.Employment growth is expected to be SLOWEST over the next ten years in which of the following occupational categories?
- A.
Professional
- B.
Management
- C.
Sales and marketing
- D.
Production
- 9.If your job involves a great deal of manual work, you are a
- A.
White collar worker
- B.
Blue collar worker
- C.
Pink collar worker
- D.
Yellow collar worker
- 10.Which of the following is NOT a major goal of a human resources department?
- A.
Set prices on products and services
- B.
Match employees abilities with specific goals
- C.
Maintain a satisfying work environment
- D.
Protect employees health and well-being
- 11.A specific study of a job to identify in detail the job duties and skill requirements is called a
- A.
Job description
- B.
Job classification
- C.
Job review
- D.
Job analysis
- 12.The final step in the hiring process is
- A.
Employee orientation
- B.
Deciding whether the employee will be permanent
- C.
Determining the employees duties
- D.
Conducting a job interview
- 13.A compensation plan that combines wages or salary with an additional amount based on employee's performance
- A.
Piece rate
- B.
Commission
- C.
Base plus incentive
- D.
Time wage
- 14.The advancement of an employee to a position with greater responsibility is called a
- A.
Transfer
- B.
Promotion
- C.
Discharge
- D.
Termination
- 15.The physical conditions and psychological atmosphere in which employees work is the
- A.
Work environment
- B.
Organizational culture
- C.
Corporate climate
- D.
Ergonomic climate
- 16.This allows employees some choice in how their work days and work hours are arranged
- A.
Personal time
- B.
Family leave
- C.
Flextime
- D.
Flexspace
- 17.An organized group of employees who negotiate with employers about issues such as wages and working conditions is a
- A.
Cooperative
- B.
Credit union
- C.
Joint venture
- D.
Labor union
- 18.Examples are construction companies, engine manufacturers and coal mines
- A.
Service producing businesses
- B.
Goods producing businesses
- C.
Quasi producing businesses
- D.
Outsourcng
- 19.Human resource activity involving job analysis and job recruitment
- A.
Planning and staffing
- B.
Employee relations
- C.
Compensation and benefits
- D.
Performance management
- 20.A planned reduction in the number of employees needed
- A.
Downsizing
- B.
Outsourcing
- C.
Employee relations
- D.
Deflation
- 21.Human resource activity involving enforcement of company policy
- A.
Employee relations
- B.
Planning and staffing
- C.
Compensation and benefits
- D.
Performance management
- 22.Examples include insurance companies, retail stores and dentists
- A.
Service producing businesses
- B.
Goods producing businesses
- C.
Quasi producing businesses
- D.
Outsourcing
- 23.Human resource activity involving managing promotions and terminations
- A.
Performance management
- B.
Compensation and benefits
- C.
Planning and staffing
- D.
Employee relationos
- 24.An employee to whom a company has made a long term committment
- A.
Permanent employee
- B.
Temporary employee
- C.
Part time employee
- D.
Outsourced personnel
- 25.Involves removing work from one company and sending it to another company to be completed at a lower cost
- A.
Outsourcing
- B.
Downsizing
- C.
Upsizing
- D.
Insourcing
- 26.Human resource activity involving wage, salary, and benefits planning
- A.
Compensation and benefits
- B.
Planning and staffing
- C.
Employee relations
- D.
Performance management
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